What is Fireflies.ai?
Fireflies.ai is a powerful alternative to Otter.ai for teams that need meeting intelligence at scale. Beyond basic transcription, it analyses meetings for sentiment, talk-time ratios, and topic tracking. The Soundbite feature lets you clip short highlights from meetings for sharing. It integrates with CRMs like Salesforce and HubSpot to auto-log call notes. The search feature is excellent — you can search across all your past meetings for specific topics or names. The free plan stores 800 minutes of recording. Pro ($18/month) gives unlimited recording and AI summaries.
Pros & Cons
What works well
- Excellent meeting search across all recordings
- CRM integration (Salesforce, HubSpot)
- Sentiment and engagement analysis
- Soundbite highlight clips
- Works across all major video platforms
Things to know
- Free plan storage limit (800 minutes)
- Accuracy lower with background noise
- AI summaries can miss nuanced context
What people use Fireflies.ai for
- Sales call recording and CRM sync
- Team meeting documentation
- Client interview transcription
- Coaching call review
- Compliance recording
Pricing
FreemiumStarting at: Free
Free: 800 min storage. Pro $18/month. Business $29/user/month. Enterprise custom.
See current pricing